Frequently Asked Questions
Everything you need to know about our luxury home fragrances.
How do I care for my Baobab Collection candle?
To ensure an even burn, always let the wax melt across the entire surface before extinguishing. Keep the wicks trimmed to 0.5cm and centered to prevent soot and ensure the longevity of your hand-blown glass vessel.
What makes Baobab Collection candles unique?
Each candle is a unique piece of craftsmanship, featuring hand-blown glass created by master artisans and high-quality mineral wax. Our fragrances are developed in Grasse, France, the world's capital of perfumery.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.
Can I reuse the glass vessels once the candle is finished?
Absolutely. Our iconic glass vessels are designed to be decorative objects. Once the wax is finished, clean the interior with warm soapy water to use it as a vase, a storage jar, or a stylish interior accent.
What is your return policy?
We accept returns within 14 days of delivery, provided the products are unused, in their original packaging, and the cellophane seal remains intact for hygiene and safety reasons.
How long will my Baobab candle last?
Burn times vary by size: our Max 10 offers approximately 60 hours, the Max 16 offers 150 hours, the Max 24 offers 400 hours, and our monumental Maxi Max provides up to 800 hours of fragrance.